Privacy Policy – Assappe

Privacy Policy

Last updated: [Date]

Introduction

This privacy policy aims to inform you about the collection, use, and protection of your personal data when you visit our e-commerce website assappe.com.

1. Data Controller

The data controller is:

Assappe
15, IMPASSE DES EPINGUY
74100 VETRAZ-MONTHOUX, France
Email: info@assappe.com
Phone: +33 4 80 95 98 35

2. Types of data collected

We collect the following types of personal data:

  • Identification information (last name, first name, email address)
  • Contact information (postal address, telephone number)
  • Payment data (credit card details, payment information via Stripe or Klarna)
  • Browsing data (IP address, browser type, pages visited)

3. Purposes of Data Collection

Your data is collected for the following purposes:

  • Managing your customer account
  • Processing your orders and deliveries
  • Communicating with you (order confirmation, customer support)
  • Improving our services and user experience
  • Sending newsletters and promotions (if you have consented to receive communications)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract (order processing)
  • Consent (for sending newsletters)
  • Legal obligations (data retention for tax purposes)

5. Data retention period

We retain your personal data for the period necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations:

  • Account data: 5 years after your last activity
  • Order data: 5 years after purchase
  • Payment data: 13 months after the payment date (in accordance with payment legislation)

6. User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct your inaccurate or incomplete data
  • Right to erasure: request the deletion of your data
  • Right to restriction of processing: restrict the processing of your data
  • Right to data portability: receive your data in a structured format
  • Right to object: object at any time to the processing of your data

To exercise your rights, please contact us at the following address: info@assappe.com.

7. Data Recipients

The data we collect may be shared with:

  • Our service providers (payment providers, delivery services)
  • The competent authorities if required by law

8. Transfers outside the EU

We do not transfer your data outside the European Union unless this is necessary for processing your order (for example, when using payment services). In this case, we ensure that adequate safeguards are in place.

9. Cookies

Our site uses cookies to improve your experience. Cookies are files stored on your device that help us analyze the use of our site and offer you personalized content. You can manage your cookie preferences through your browser settings.

10. Security Measures

We implement appropriate security measures to protect your personal data against loss, unauthorized access, and disclosure. In particular, we use SSL encryption for payment transactions.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon their posting on our website. We encourage you to check this page regularly for updates.

12. Contact

For any questions or requests regarding this Privacy Policy, you can contact us at the following address: info@assappe.com.